Contact Pelican Casino

If you need assistance with Pelican Casino, please contact our support team at support@pelican-casino.wtf. We aim to make it straightforward to ask questions, report a problem or request help with your account. When you contact us, provide enough information for the team to understand your situation and respond efficiently.

Pelican Casino operates under a licence issued by the Curaçao Gaming Authority (CGA). The site uses KYC account verification and provides self-exclusion and self-assessment tools for responsible gambling.

How to get in touch

For support by email, write to support@pelican-casino.wtf. Use an email address associated with your account where possible, and explain what you need help with in clear, simple terms. Support will review your message and may ask for further information if it is needed to protect your account or investigate the issue.

To help us deal with your request faster, please include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message.

You can contact support about matters including:

Account access, account details and verification questions
Deposit or withdrawal questions
Bonus terms and general promotional queries
Technical problems, errors or website issues
Responsible gambling requests or concerns

Messages are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the request. If your question relates to responsible gambling, please make that clear in the subject line so it can be identified promptly. Pelican Casino support will provide general assistance and explain any next steps relevant to your enquiry.