Cookies Policy | Pelican Casino

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience. Cookies may be set by Pelican Casino or by a third party that provides services used on the website.

Some cookies remain on your device only for the duration of your visit. These are often called session cookies and are removed when you close your browser. Other cookies remain for a set period or until you delete them. These are often called persistent cookies. The length of time a cookie remains may differ depending on its purpose and the settings applied to your browser or device.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Similar technologies

We may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For convenience, this policy refers to cookies and these technologies together as “cookies”. They may help us understand how the website is used, support security and measure the effectiveness of communications.

How we use cookies

The cookies used on the Pelican Casino website may serve several different purposes. The specific cookies in use may change over time as the website, its features and its service providers develop. Cookies may be used for the following general purposes:

Strictly necessary operation: These cookies support essential website functions, including page navigation, account access, session management and the secure processing of requests. The website may not operate properly without them.
Security and fraud prevention: These cookies help us identify unusual activity, protect accounts, maintain the integrity of the website and assist with the prevention of unauthorised access or misuse.
Preferences and functionality: These cookies remember choices you make, such as selected settings or language preferences, so that the website can provide a more convenient experience.
Performance and analytics: These cookies help us understand how visitors use the website, including which pages are viewed and whether users experience errors. The information can help us improve performance, content, navigation and reliability.
Personalisation: Where permitted and where you have provided any required consent, cookies may help us present content or features that are more relevant to your interests or previous interactions.
Marketing and measurement: Where applicable, cookies may help measure communications, advertising or promotional activity and reduce the likelihood of repeatedly showing the same content.

We aim to use information collected through cookies for legitimate business, security and service purposes. Where consent is required by law, we will seek consent before placing relevant non-essential cookies. Essential cookies may be used where they are necessary to provide a service you have requested, operate the website or meet security and legal obligations.

Third-party cookies

Some parts of the website may use services supplied by third parties. These providers may place or access cookies to deliver functions such as analytics, security, embedded content, customer support or advertising measurement. Third parties may process information in accordance with their own privacy notices and cookie policies. We encourage you to review those notices where relevant.

Your cookie choices

When you first visit the website, you may be presented with a cookie notice or preference tool. Where available, this tool allows you to accept or reject categories of non-essential cookies and change your selections later. Your choices may be stored in a preference cookie so that the notice does not need to be shown each time you visit.

You can also control cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The steps differ between browsers and devices, so you should consult the relevant help or support information. You may be able to set your browser to alert you before a cookie is placed or to reject cookies automatically.

Open your browser or device privacy and security settings.
Review the available cookie, site data or tracking controls.
Choose whether to allow, block, delete or restrict cookies.
If the website provides a preference tool, review and save your selected options there as well.

Disabling or deleting cookies may affect how the website works. For example, account features, sign-in processes, saved preferences or other functions may become unavailable or less reliable. Blocking all cookies may prevent you from using some parts of the website. If you use more than one browser or device, you may need to apply your choices separately on each one.

Consent and withdrawal

Where consent is requested, you may withdraw it at any time through the available cookie preference controls or by changing your browser settings. Withdrawal does not affect the lawfulness of processing carried out before your choice was changed. Some essential cookies will continue to operate because they are necessary for core services, security or compliance.

Privacy, retention and updates

Information collected through cookies may include device details, browser type, approximate location, pages visited, interactions with website features, referral information and technical identifiers. Depending on the cookie and the service involved, this information may be combined with account, transaction or usage information. We use and protect personal information in line with our Privacy Policy and applicable law.

Cookie information is retained only for as long as reasonably required for the purpose for which it was collected, to maintain records, resolve disputes, investigate security matters, meet legal obligations or support legitimate business needs. Retention periods may vary between cookies and may also depend on whether a cookie is a session cookie or a persistent cookie.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies we use, our service providers, technology, legal requirements or our practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have questions about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available by Pelican Casino. Do not include passwords, payment details or other sensitive information unless it is specifically requested through a secure channel.